If there is a problem in the building, we don't need to bother the landlord, rather they can liaise directly with the Property Manager in our office. Convenience: If the tenant is breaking the house rules or there are emergency problems relating to the tenant, we can talk directly to the Property Manager to solve the problem. Help Avoid the Voids: Sometimes tenants or owners have friends or family seeking rentals and want them to live nearby. Occasionally we are in a position where we can talk to the Property Manager or where we happen to meet other owners and tenants and can give them the 'heads up' on your upcoming rental. Security: When managing a residential unit, a problem such as a leak, alarm etc can wreak havoc and it is often difficult to find the owner or agent. Having the Rental Manager and Property Manager in the same company is a big advantage in the case of an emergency. High Standard Services Generate Higher Rental Income: At Global Lettings & Management, our contractors undergo a rigorous vetting process. We are able to share the pool of talent and information with the property management team to avail of or benchmark services provided to individual units and ensure properties are maintained to a high standard Administration: Direct point of contact for the unit, therefore, in the event of a leak and subsequent insurance claims, there is a quick turnaround on resolving issues and remedy work is carried out efficiently and promptly.